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Growing your Business: The essential weekly meeting according to Verne Harnish

Posted by Michael under Business Growth, Leadership

In his excellent book, Mastering the Rockefeller habits, Verne Harnish outlines his framework for growing a business. The weekly meeting is designed to be an issue-focused strategic meeting. Its objective is to make everyone’s job easier and more productive by ensuring effective communication and understanding. Also, having group intelligence focused on solving high priority issues means the business continues to move towards its key objectives.

Agenda

1. Good news
2. The numbers
3. Customer and employee feedback
4. Big issue

Good news (5 minutes)

Every weekly meeting starts with good news. This starts the meeting on a good note and serves as a “health check” on the participants. The good news can be business or personal.

The Numbers (10 minutes)

Look at the key numbers for the business that provide insight into the future performance of the business. According to Verne every business should have 3. Go over every member’s or team’s key measures of productivity.

Customer and Employee Feedback (10 minutes)

Look at customer and employee feedback: what are the recurring issues? If necessary assign a person or group to look at a particular problem and find the core issue.

The big issue (30 minutes)

Prioritise, Prioritise, Prioritise. Pick one issue to focus on and discuss. Choose one of the priorities from the Quarterly plan and focus on it. Have the person who is responsible for managing or achieving the objective present to talk or provide an written update on the situation.

One phrase close

Get everyone to describe how they are feeling at that moment about the meeting and the discussions.

Actions

Record and circulate

• What action is being taken
• Who is taking it
• When will it be done by.

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